Frequently Asked Questions

  • In order to attend most Mohalu Wellness classes and events, every student must have a Mohalu fitDEGREE account with a signed liability waiver. The minimum requirements for a Mohalu fitDEGREE account are a first and last name as well as a valid email address. Other data, such as birthdate and gender, are optional. You can set up your account here: https://share.fitdegree.com?f=753&co=702.

    Once your account is set up, you can register for a class or workshop by clicking on the item and adding it to your cart. When checking out, it will ask for your payment method that you can then keep on file with the ability to hide your credit card information from studio staff. Please keep in mind, you cannot register more than one time for any class or event. Each individual that registers for a class or event must have their own Mohal fitDEGREE account and be registered separately.

    If you are registering a child for a class or event, set up an account under your child’s name and the email address of a responsible adult. The individual signing the waiver must be a parent or guardian of the child being registered.

    If you wish to register for a class or workshop with cash payment, please contact info@mohaluwellness.com to register. 

  • Mohalu Wellness is dedicated to a peaceful, trauma-aware space. With pre-registration, our teachers are able to space out the room with “marker mats” and pre-set the props you will need for class. This ensures that each student receives adequate space with no questions regarding where they can set up and what props they will need.  

    Additionally, all students are required to sign a studio liability waiver, which is available for your review and signature when you register for class. Waivers are signed the first time you register for class and when studio waivers are updated.

  • Mohalu Wellness accepts all major credit cards and cash. Mohalu Wellness does not accept digital peer-to-peer payment services such as PayPal, Venmo, Zelle, or CashApp.

  • Mohalu Wellness is located in downtown Shepherdstown, a quaint but bustling community. Metered street parking is available on German Street where Mohalu Wellness is located. Additional metered, street parking that is close to Mohalu is available on New Street and Church Street. Parking is free on weekends and from 6pm to 8am weekdays.

  • Cancellation policies vary depending on the type of activity you have registered and whether the activity was cancelled by you, the student or the studio. Please see our cancellation policies on this page.

  • Memberships, class passes and private sessions are refundable to your Mohalu fitDEGREE account on a case-by-case basis; refunds to cash or credit cards are not available. The credited funds in your Mohalu account can be used to purchase any retail or service at Mohalu Wellness and credit does not expire. Partial refunds for unused portions of memberships or class passes are not available. Retail merchandise that is new, unused and undamaged may be returned within 60 days of purchase for a full refund to the purchasing card. In lieu of a credit card refund, purchasers may request a credit to their Mohalu account for future studio purchases. Gift cards are non-refundable. For more information, take a look at our refund policy on this page.

  • Children require specific guidance and support in a yoga practice and Mohalu Wellness has two certified children’s yoga teachers who provide regular workshops and classes to children under the age of 13. Unless specifically identified as kids or family yoga, students must be 14 years old or older to attend any other classes.

  • Mohalu Wellness strives to provide a supportive, accessible environment for all yogis. If you have a physical disability such as deafness, blindness, limb immobility or loss, please contact us to discuss accommodating your practice in a public class or in private session.

Mohalu Wellness Policies

  • Pre-registration is required for all classes and workshops. Each individual wishing to attend an activity, regardless of age, must have their own Mohalu fitDEGREE account to be registered for any activity. Please note, registration for multiple attendees at the same activity cannot be accomplished under one account name. Adults wishing to register their children for any activity should not register under their own name; registration should be accomplished with accounts created for each child. Registrants who wish to pay in cash may contact info@mohaluwellness.com to register for any class or workshop. Cash registrants who fail to attend an event for which they have registered will incur a $5 no show fee that must be paid before registering for another class, workshop or event.

    Mohalu Wellness utilizes candles, sage and palo santo in many of its classes and events. Those with sensitivities should contact the studio for information on classes that refrain from smudging and candle usage. 

    Students must be 14 years old or older to attend class unless specifically identified as kids or family yoga.

    In honoring Asian tradition, shoes are not permitted anywhere in the studio except for the lobby.

    A limited number of mats are available to borrow at the studio. Props (bolsters, blocks, straps, blankets) are available for class use.

    Mohalu Wellness is committed to an intimate, safe and peaceful classroom environment for all our students. With that in mind, video recording by registrants is strictly prohibited at all classes, workshops and events. Limited photography before and after classes and events that do not identify or include other guests is permitted. Mohalu Wellness reserves the right to deny all photography on a case by case basis.

    Cell phones and electronic devices should be silenced for the duration of classes and workshops/events. 

    Behavior that is contrary to a peaceful, safe environment or incidences that jeopardize the sanctity of the space, students and/or teachers may result in removal from the studio, cancellation of attendance without refunds and/or permanent banning from Mohalu Wellness property, events and activities. 

    For indemnity and liability information, registrants should refer to the Mohalu waiver in their Mohalu fitDEGREE account.

  • If you choose to unregister three or more hours before class, a class credit is returned to your Mohalu Wellness account to be used at a later date.

    Unregistering with class credit less than three hours before class is not permitted. If you should choose to cancel your registration less than three hours before class, or you do not attend a class for which you have registered, your class credit will be used to pay for the class. Unlimited memberships will incur a $5 fee for all late cancellations.

    If a class is cancelled by the studio for any reason, students will receive a class credit to their Mohalu Wellness account for future use.

  • Workshops and events require planning that is tailored to a certain number of students and late cancellations can adversely affect a workshop/event.

    Therefore, students may cancel their workshop/event registration no later than 24 hours before the scheduled start time of the event.

    Workshop/event cancellations prior to 24 hours before the event should be made by contacting the studio at info@mohaluwellness.com. Registrants cancelling more than 24 hours before the event will receive a full refund to their Mohalu account. Registrants may request to have payment refunded to the purchasing credit card; standard credit card processing fees will be subtracted from the refunded amount.

    Cancellation with refund is not permitted less than 24 hours before the scheduled start of the workshop/event.

    If a workshop/event is cancelled by the studio, registrants will receive a credit to their Mohalu Wellness account for future use. Registrants may request to have their workshop/event registration refunded to the purchasing credit card; standard credit card processing fees will be subtracted from the refunded amount.

    Additionally, if a workshop/event is RESCHEDULED to a later date, all registrations will be moved to the new date and registrants will be notified by email regarding the change. Students may cancel according to the standard cancellation policy for the rescheduled date.

    Standard credit card processing fees for purchases and refunds are 2.9% of the total purchase amount and $.30 per transaction.

  • Service purchases, in full or in part, to include all memberships, class passes and private sessions are nonrefundable. Purchasers may request a credit to their Mohalu account by emailing info@mohaluwellness.com. Mohalu Wellness reserves the right to deny account credits for items that are outside of their use window, such as expired class passes.

    Retail merchandise that is new, unused and undamaged may be returned within 60 days of purchase for a full refund to the purchasing card. In lieu of a credit card refund, purchasers may request a credit to their Mohalu account for future studio purchases. 

    Gift cards are non-refundable. Purchasers may request gift card amounts are transferred to a credit on their Mohalu account by emailing info@mohaluwellness.com.